A: No. The products on this website are directed for delivery only within the UAE.
A: We accept orders for items subject to availability. If for any reason the items you ordered are no longer available, we will contact you using the contact details you supplied when placing your order and either:
A: Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flower varieties during different seasons of the year. Care is taken to maintain the style, theme and color scheme of the arrangement using flowers of equal value.
A: Yes, the account that you create on Mayflower’s website is password protected and may only be accessed with the registered username and password of your choice. You are responsible for maintaining the confidentiality of your account user name and password and for preventing unauthorized access to your profile.
A: Mayflower will invoice and charge your credit card in U.A.E Dirhmas. The exchange rate to your currency will be determined by the bank that issued your credit card.
A: Mayflower accepts payment via Credit Card, Cash on Delivery and Western Union. We accept major credit cards: Visa and Mastercard
A: No. Please note that we cannot guarantee the security of data when you send us by Email. Accordingly, please do not send us payment information using Email.
A: Yes, we accept same day deliveries for orders received by noon, subject to available delivery slot.
A: Mayflower has 2 delivery slots as below:
1. Between 11am and 3pm
2. Between 3pm and 8pm
A: Please see below schedule of delivery charges:
A: If you wish to cancel your order, please send us an email and contact our team by phone.
A: If we have sent you an incorrect item, please notify our team within 4 hours of delivery and we will arrange pickup. If you would like us to replace the incorrect item with the item you ordered we will send you the correct item as soon as possible.
A: Change of delivery date for perishables must be received 24 hours in advance. Any change requests received with less than a 24 hour notice will result in a 75% charge.